Emergency cleaning enquiriesEmergency·Johannesburg · Sandton · MidrandSandton · Midrand

Carpet & fabric

Pet marks on a rug

Use this checklist to describe what you’re seeing and decide what to ask about next.

The Cleaning MatesJOHANNESBURG · SANDTON · MIDRAND

01 / CARPET & FABRIC

Describe what caused the mark

Tell us what spilled, when it happened and whether a product was used on it already. The material, colour stability and how far the spill spread affect the options.

02 / CARPET & FABRIC

Before booking an assessment

Send photos in daylight and include the room or item count. Mention previous treatments so we can check the appropriate cleaning method.

  • Rooms or items to clean
  • Material and stain history
  • Drying and access needs

03 / CARPET & FABRIC

What determines the next step

The quote depends on material, room count, access and condition. Ask about drying and whether upholstered items can be added.

04 / CARPET & FABRIC

How to get a useful quote

Share your suburb, what you want checked and any photos you can take safely. We’ll confirm whether we can arrange the right assessment and what information we still need.

GAUTENG SERVICE ENQUIRIES

Let’s talk about the job.

Share your suburb and what needs attention. We’ll confirm the scope and earliest availability.

THE NEXT STEP

Plan your next clean
with The Cleaning Mates.

Serving Johannesburg, Sandton, Midrand and nearby suburbs. We confirm coverage and availability before booking.

Chat with us