FAQ
Frequently asked questions
What to send, how a quote works and what to expect before confirming a visit.
FAQ
Frequently asked questions
Still have a question? Send us the details on WhatsApp.
01Can I book carpets, couches and a deep clean together?
Yes, you can request them together. Include room and item counts so the quote reflects the time and equipment needed.
02What is included in a move-out clean?
Scope depends on the property. Tell us whether it is empty and whether you need inside cupboards, appliances, windows or carpets included.
03Does mattress cleaning remove bed bugs?
Mattress cleaning and bed bug treatment are separate services. For suspected bed bugs, request an assessment with a registered operator.
04Can you wash my car during the visit?
Ask for car care as an add-on. We can quote carpets, mats, eligible seats and an interior valet. Exterior washing is subject to access and site conditions.
05Where do you take cleaning requests?
Start with your suburb. We review requests for Johannesburg, Sandton, Randburg, Midrand and nearby Gauteng areas and confirm coverage before booking.
06Can I send photos before I book?
Yes. Use the WhatsApp button and attach photos of the rooms, items or areas that need attention.
THE NEXT STEP
Plan your next clean
with The Cleaning Mates.
Serving Johannesburg, Sandton, Midrand and nearby suburbs. We confirm coverage and availability before booking.